UHK80 and the rubber wrist rest bubbling up

Does anybody have issues with the rubber wrist rest provided with and attached to the UHK 80 “bubbling up”? By this I mean there is a bubble that has formed on the right wrist rest of my UHK 80 which is quite uncomfortable and distracting. I’m not sure if just replacing the rest’s pad will work as I assume it has something to do with the material and as far as I can tell there isn’t another material to choose from (a nice wood or plastic version would be appreciated, but I understand the difficulties of designing these especially with the other issues currently plaguing the UHK 80 that the amazing team is currently resolving).

Have you tried peeling the whole rubber pad off and re-seating it? It is not glued, you can just lift it off the keyboard, and put it back on again. Does that change the “bubble”?

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I’m also having this issue, and no, it does not. It looks and feels like it has warped.

Everyone affected by this issue, please take a photo and let us know the shipping date of your UHK 80.



Shipped 2/27

Right side is fine (for now - the warp formed recently).

It shipped around 2025-03-20 and arrived around 2025-03-31.

Most areas of the palm rest are firm and flat, but the places where my palms physically rest have started to elevate, and I can push them down with my finger and feel an air bubble below those areas. They’re small now and not any kind of annoyance yet.

I’ve only had my UHK80 for 2 weeks, so it’s a bit disappointing to see this problem start to develop already. It’s happening on both sides.

Feels heat related. I’ve been playing a lot of games with one half of the keyboard only, and that’s the one developing the issue.

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We’re investigating this issue and will provide replacement palm rests when we’re sure it’s resolved. I’ll keep you updated.

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I’ll update this post when I get home with a picture, but I have this happening pretty severely on both halves of my alpha unit

I’m sorry for the delay as I’ve been swamped all week. I do not have the exact shipping date but I was one of the first batches after the wireless dongles arrived (ordered November, shipped around Feb iirc?). I don’t have any pictures as I’ve sent it back already for the board coil whine repair (to which someone has stated that they’ll replace the wrist pads when it arrives rather than sending a new pair). I do not think it’s a heat issue as mine developed on the right side as opposed to the left, where my hand usually will always be when gaming.



:face_holding_back_tears:
That’s beautiful and absolutely astonishing! You ain’t effin around man…

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After seeing Zetaphor’s pics, I’m ashamed of myself for not abusing my UHK80 enough, but here’s a video of my bubble anyway…

Is this a contest now? :joy: (JK, of course)

Edit: I guess I should’ve mentioned that mine is an early testing unit as well.

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The early tester units should be much worse because their palm rest is from a different batch using a different technology.

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I have a unit from 23/12/2024 it has a pretty big issue on the left hand unit and only a minor bubble on the right hand unit.



Can that be related to the battery generating heat?
I have mine since months and they look like brand new, but I don’t have batteries.
I use them at least 8 hours every day during workdays.

I have the problem and mine doesn’t have a battery.

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I have the battery and don’t have the problem.

I expect the earliest palm rests to be worse, but we haven’t figured it out yet.

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I’ve never felt any noticeable heat from the batteries through the palm rests. Not even when charging.