I am using UHKv80 via a USB connection. It randomly disconnects at least a few times a day! It is so annoying. Anyone else facing the same issue? How to solve it? It happens with both firmware 13 and the new firmware 14.
direct connect to computer or through a hub or switch?
what operating system?
Through a hub. I used a kinesis freestyle before and didn’t have the disconnecting issue through a hub.
Using Windows OS
The UHK exposes an unusually sophisticated USB interface which some hubs may not handle. Can you reproduce the issue when directly connecting your UHK to your computer?
I have the same issue with the latest FW (14.0.2) with a USB switch. When I switch between 2 computers, at least 50% of the time the keyboard shows as disconnected. After this I have to switch back and forth again and it usually works (if not, I need another round). After that, there is no problem, it only happens when I am switching between computers.
This never happened with my UHK60 and I had been using that the same way.
Can you reproduce this issue without a USB hub?