Agent 5.1.0 having trouble installing firmware 13.0.0

General
1

I was trying to use Agent version: 5.1.0 to install the latest firmware 13.0.0 and got this strange error message:

Start flashing firmware
[DeviceService] stop poll UHK Device
[DeviceService] stopped poll UHK Device
[DeviceService] Operating system: Linux 6.11.0-19-generic x64
[DeviceService] Agent version: 5.1.0
[DeviceService] New firmware version: 13.0.0
[DeviceService] New firmware user config version: 9.0.0
[DeviceService] Firmware contains newer 9.0.0 user config version than what Agent supports

Do I need to get a pre-release agent build to be able to install this firmware?

Thanks
Naz

2

Yes, you need higher Agent version.

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3

Does 13.0.0 include the v1.4 changes that are discussed in the Jiras?

4

If I’m not mistaken, I think “message-pool-hunt-v1.4” is part of the “Fix main loop freezes” mentioned in the FW v13.0.0 notes. I haven’t tried it yet though.

5

Yes.

2 Likes
6

Thanks I just installed the new agent & firmware combo from here

7

I love the reboot macro command! Thank you for implementing this!

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